May 17th, 2008

Web Analytics Methodology

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I know that web analytics is a relativley up and coming field but it still suprises me how there is so little information on the web when it comes to a defined methodology for carrying out web analytics. So I thought I’d write one out that I use in my role as a web analytics consultant.

Once you scratch the surface of web analytics you will find that its a big subject with lots of facets. As such I have split this methodology into managable parts that will be posted on my blog over the coming weeks.

The contents of the methodology looks like this:-
Part 1

  • What is web analytics and why do I need it?
  • Defining your desired outcomes
  • Measuring your outcomes with KPIs

Part 2

  • Defining your KPIs
  • Who wants what information?
  • Your tracking plan

Part 3

  • Defining your data capture plan
  • Picking a web analytics tool
  • Hiring a web analyst

Part 4

  • Implementing your web analytics solution
  • Monitoring using your analytics
  • Turning analytics insights in to actions

Subscribe to the RSS feed now to avoid missing any of the 4 parts.

Read part one of the web analytics methodology
Read part two of the web analytics methodology

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